Eximkey - India Export Import Policy 2004 2013 Exim Policy
Quality Complaints /Disputes

3.4.3

Regional Sub-Committee on Quality Complaints (RSCQC) set up at Regional Offices of this Directorate shall investigate quality complaints received from foreign buyers. Guidelines for settlement of quality complaints, in particular, and such other complaints, in general, are given in Appendix-16 of HBP v1.

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